SEOPRO / CAPABILITIES
Call-centre automation
Calls, follow-ups and quality checks in one system.
What you receive
A clear enquiry queue and operational metrics for managers and agents.
Included scope
- Telephony, missed calls, response times and callbacks.
- Connect CRM records, tasks and enquiry sources.
- Continuous transcription of available recordings and checks against agreed operating rules.
Project boundaries
- Coverage depends on recording availability, duration and audio quality; errors and unchecked conversations are shown separately.
- A person reviews disputed scores. Speech recognition and telephony licences are costed separately.
Timing and start
Timing follows telephony, recording and pilot-workflow checks.
SEOPRO / TERMS
Clear scope. Clear acceptance.
For standard websites: we first build the full agreed website, complete two revision rounds, then collect payment after approval, hand over source files and launch. An unapproved website creates no automatic payment obligation.
Domain, hosting, paid services, media spend, additional languages and out-of-scope work are charged separately.
Project work starts with access, data and technical-feasibility checks. Estimate, deadline and acceptance criteria follow review.
Work and live training are currently delivered in Russian. Website language and customer country are agreed separately.
Rouble prices cover the stated bounded scope; an international payment method is agreed before work.